CAR CARE APP
When was the last time you got a tune up? Is your vehicle still under warranty? How many engines has your vintage car gone through?
PROBLEM/CHALLENGE
Whether you're a car fanatic or someone who can't change a tire, vehicle maintenance is a pain when you don't have the time to dedicate to it.
OBJECTIVE
Create software to ease the burden of owning your own transportation. Bridge the gap between the pain and pleasure of having a vehicle.
APPROACH
Develop personas based on a user study. Research direct and indirect industry solutions. Use findings to build the architecture for a mobile and tablet app. Follow with wireframes, get feedback, and incorporate changes. Finish with final screens.
The Process
PERSONAS
After doing a study on potential users of the software, I developed proto personas to get closer to identifying needs. These personas depict a novice, an intermediate and an advanced user at a glance. Content includes age, occupation, income level, their story as related to the challenge, etc.
WIREFRAMES
Using affinity diagrams and card sorting, I organized user needs and prioritized relevant solutions for the app. From there, I diagrammed a site map to show structure of the site and user flow. After sketching, sketching, and more sketching, I created wireframes and fine-tuned them based on feedback addressing functionality and behaviors. Below are the iPhone and iPad versions along with an annotation page.
Screens
Once I had my navigation and behaviors locked down, I created style tiles and worked off one of them for the visual design. Below you can see some of the completed screens and get a feel for the functionality.